The Old Custom House Hotel - Padstow

4-star historic hotel on Padstow's South Quay overlooking the medieval harbour

Location & Setting

The Old Custom House sits directly on Padstow's South Quay with direct views of the harbour and Camel Estuary. The hotel is less than a 5-minute walk from Padstow's bustling centre, local shops, and art galleries. A large public car park is located directly across the road, with 24-hour parking available for £10.

Rooms & Accommodation

The Old Custom House offers light, warmly furnished bedrooms with luxurious bathrooms, satellite TV, and tea/coffee facilities. Some rooms provide harbour or estuary views, while room 4 includes a sofa and coffee table, and room 1 features a roll-top bath. The hotel is dog-friendly, providing a goodie bag for pets in designated rooms.

Dining & Pub

The Old Custom House Restaurant serves an extensive menu using fresh, local ingredients, with specialities in locally sourced seafood and seasonal dishes. The large traditional bar offers award-winning local real ales and hearty pub food, with dining available in a sunny conservatory. Breakfast includes a full English cooked to order, continental options, and 50% off the second breakfast Monday to Thursday.

Pet-Friendly & Family Features

The hotel is dog-friendly, with pet bowls provided and a goodie bag for puppies upon arrival. Families benefit from kids' meals on the menu and a welcoming atmosphere for children, with high chairs available in the restaurant. The on-site beauty salon offers pampering services for adults, and the hotel provides special event menus and seasonal dining experiences.

Entertainment & Local Activities

The Old Custom House hosts live entertainment, including bands like the seven-piece Ukulele band The Offshoots, typically on weekend evenings until around 11 pm. Guests can access leisure activities such as boat trips and local fishing directly from the harbour. The hotel also offers celebratory seasonal menus, including Christmas dining experiences, and is located near the Camel Estuary for water sports.

• Location: South Quay overlooking Padstow harbour, 5 min walk to centre
• Rooms: Harbour-view suites, dog-friendly rooms, roll-top bath in room 1
• Dining: Award-winning breakfast, local seafood, 50% off second breakfast Mon-Thu
• Entertainment: Live music on weekends, ukulele bands, seasonal menus
• Parking: Public car park opposite, £10 for 24 hours
• Pet Policy: Dog-friendly with pet bowls, puppy goodie bag, kids' meals available